Aircel network problem enrages customers in Assam

Guwahati, February 22, 2018:

The Aircel network is facing issues in Northeast including Assam where the telecom services are completely down.

After the Aircel services were disrupted, several customers took to Twitter to report the issue where they publicly hit out at Aircel for giving inconvenience to the customers.

According to them, the users were not able to make or receive calls on the network. Some users related the network issue to the closure of the company, the rumours of which led many to switch to mobile number portability. However, due to the connectivity issues, the MNP facility laid defunct for the users.

When the agitated customers began creating ruckus at the company outlets, the Aircel employees tried to convince them by advising them to not pay attention to the rumors about the closure as these were being sparked by the incumbents.

Aircel had joined hands with Reliance Communications last year where both the companies mutually agreed to merge the business after the fierce competition offered by Reliance Jio. However, the deal could not materialize and had a fallout.