Assam Police ranks 3rd on IPF Smart Policing Index 2021

GUWAHATI: The levels of popular satisfaction with the quality of policing is reported to be highest in Andhra Pradesh, Telangana, Assam, Kerala, Sikkim, Mizoram, and Gujarat, a new survey revealed.

The Indian Police Foundation (IPF) on Thursday released its ‘IPF Citizen Satisfaction Survey on SMART Policing, 2021’.

It aims to gauge public perceptions about the quality of policing in India and the level of public trust in the police. 

The survey has a total sample size of 1,61,192 wherein 64 per cent of the responses were received online and 36 per cent were gathered through face-to-face, telephonic interviews, and other paper-based data gathering methods. Significantly, Andhra Pradesh and Telangana together accounted for 56.48 per cent of the total number of responses.

The SMART Scores are set on a scale of 1 to 10 and are indicative of the levels of citizen satisfaction, a score of 10 being the highest level of satisfaction.

In the ‘IPF Smart Policing Index 2021’, Andhra Pradesh (8.11), Telangana (8.10), Assam (7.89), Kerala (7.53), and Sikkim (7.18) emerged as the top five states.

On the other hand, the five states that featured at the bottom of the list were Punjab (6.07), Jharkhand (6.07), Chhattisgarh (5.93), Uttar Pradesh (5.81), and Bihar (5.74).