PUBLIC GRIEVANCES REDRESSAL DAY IGNITES HOPES FOR THE COMMON PEOPLE

Public Grievances Redressal (PGR) Day conducted by Hailakandi district administration on April 10th.

The first PGR day is conducted on April 3rd. People came from nook and corner of the district, some from far-flung and inaccessible areas, formed serpentine queues to submit petitions pertaining to various issues such as power, piped water supply, water logging, sanitation, health, deplorable condition of municipal roads, rural roads, land related issues, encroachment, on schemes like MGNREGA and IAY, flood protection works, appointment on compassionate ground and transfer.

The Deputy Commissioner Adil Khan directed the Circle Officers and heads of concerned departments to address the genuine problems faced by the people within a stipulated time frame.

“There should not be any dilly-dally on addressing the genuine problems faced by the people in a time bound manner,” he added.

The Deputy Commissioner asked the Executive Engineer, Public Health Engineering, to convene a meeting with officials of municipal board and urban water supply and sewerage board to augment the piped water supply that dates back to more than 30 years. The piped water supply plant commissioned in 1985 covering a distance of 10-12 km of greater municipal areas of Hailakandi town caters to 10,000 to 12,000 denizens while the present population of the town is more than 80,000.

Another positive outcome that emerged from the last PGR Day was that retired employee, Uma Shankar Dutta, who had to wait for months together to get his pension due to lackadaisical attitude of some employees of Sub Registrar Office here, finallydrew his pension benefits following strict directive from the Deputy Commissioner to redress his grievances without further delay.

Journalist Nilotpol Deb states that “PGR Day has ignited hopes aplenty, bringing in cheers to the aam admi, thanks to the initiative of new Deputy Commissioner Adil Khan for putting in place a mechanism for redressing public grievances in a systematic and institutional manner”.