Assam to launch helpline number amidst medicine shortage in hospitals

In a proactive move to address concerns regarding medicine shortages in government hospitals, Assam Health Minister Ashok Singhal has announced the introduction of a dedicated helpline, set to launch on February 15. This initiative aims to ensure patients receive prescribed medicines without hassle and to curb alleged irregularities in drug distribution.

During a visit to Sribhumi Civil Hospital, Minister Singhal interacted with patients and inquired whether they were receiving medicines from the hospital. 

A patient responded that they received only some medicines, prompting the minister to examine the prescription and summon the responsible staff. 

However, hospital officials asserted in his presence that all medicines were available. Further inquiries revealed that difficulties arose due to doctors altering medicine names, complicating the dispensing process.

To tackle this issue, the state government has decided to implement a WhatsApp-based complaint system. Patients who are unable to obtain prescribed medicines from the hospital and are forced to purchase them externally can report the matter via the helpline. Additionally, strict action will be taken against any doctor found changing prescribed medicine names, leading to inconvenience for patients.

Following an inspection of hospital facilities, Minister Singhal made the official announcement after a meeting at the District Commissioner's office. He was accompanied by Minister Krishnendu Paul, who oversees the Fisheries and Animal Husbandry Department. The government has assured that all related issues will be resolved by March, ensuring a more efficient healthcare system for the people of Assam.